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Terms and Conditions (CGV)

Last updated: August 1, 2026

Article 1 — Purpose

These Terms and Conditions define the terms of sale and provision of the Newsr Studio SaaS service by SIRATECK (the “Provider”) to its professional customers (the “Customer”).

Article 2 — Contractual documents

  1. Signed purchase order or quotation;
  2. Special terms;
  3. These Terms and Conditions;
  4. Contractual annexes (SLA, DPA, security policy, etc.).

Article 3 — Service description

  • editorial assistance;
  • content management and multi-magazine workspaces;
  • social distribution preparation;
  • use of outreach/CRM modules according to the subscribed plan;
  • account and permission administration.

Article 4 — Subscription and access

Access to the service requires:

  • creating an account;
  • accepting these Terms and Conditions;
  • paying the amounts due under the selected plan.

The Customer warrants that the information provided is accurate and kept up to date.

Article 5 — Users, roles and permissions

The Customer designates a primary administrator and manages its users’ permissions.

The Customer is solely responsible for:

  • assigning roles (journalist, communications manager, community manager, PR, etc.);

  • permissions by magazine or scope;
  • use of accounts and credentials.

Article 6 — Byline rules and content authorship

By default, content is published under the Customer’s sole responsibility and byline; Newsr / SIRATECK is neither author nor co-author.

The Customer may define delegation or co-signature rules according to its internal processes. The Customer remains solely responsible for the accuracy of attribution, compliance with copyright / moral rights, and applicable social / editorial obligations.

Article 7 — Financial terms

  • Subscription price: according to the subscribed plan, as stated on the public pricing grid on the order date (or in the quotation / purchase order), exclusive of VAT / monthly or annual, according to the option chosen at subscription

  • Setup / onboarding fees: €0 exclusive of VAT for Solo, Team Starter and Team plans; quoted for Enterprise

  • Additional services: according to the public pricing grid (credits, seats, Distribution options) or a written quotation for any service outside the grid

  • Payment terms: advance payment via the Stripe payment provider, at subscription and at each renewal due date, using the payment methods offered on the payment interface (all plans). Card data is collected and processed by Stripe; SIRATECK does not have access to it in clear text.

In the event of late payment:

  • penalties calculated at the applicable legal rate;
  • fixed recovery indemnity for collection costs (B2B);
  • possibility of suspending the service after formal notice.

Article 8 — Term, renewal, termination

  • Initial term: equal to the chosen billing period (1 month or 12 months), after any trial period

  • Renewal: tacit renewal for successive periods of the same duration

  • Non-renewal notice: 15 days before the due date for monthly billing; 30 days before the due date for annual billing

In the event of a material breach, either party may terminate after formal notice remaining without effect for 15 days, except in an emergency.

Article 9 — Availability, maintenance and support

The Provider uses reasonable means to ensure the availability of the service, excluding:

  • scheduled maintenance;
  • incidents caused by third parties;
  • force majeure.

Support hours: business days, 9 a.m.–6 p.m. (Paris time), excluding French public holidays. Support channel: email to equipe@sirateck.com. Response times: acknowledgment within 1 business day; handling within 2 business days (best effort outside Enterprise, for which a dedicated SLA may be set out in an annex).

Article 10 — AI and editorial responsibility

Assistance features (generation, rewriting, optimization, suggestions) do not constitute legal, editorial or strategic advice binding on the Provider.

The Customer and its users remain solely responsible for verifying, validating and distributing content.

Article 11 — Connectors and third-party services

Use of external connectors requires valid third-party accounts that comply with those parties’ own terms of use.

The Provider shall not be liable for unavailability or restrictions imposed by third-party services.

Article 12 — Customer data and reversibility

The Customer remains the owner of its data.

At the end of the contract, data may be returned under the following terms:

  • export format: common structured formats (JSON and/or CSV), depending on the nature of the data;
  • delivery period: 30 days from the written request after termination;

  • permanent purge after return: 30 days after effective return, unless otherwise required by law.

Article 13 — Intellectual property

The Provider grants the Customer a personal, non-exclusive, non-assignable and non-transferable right of use for the term of the contract.

Intellectual property rights in the platform, its evolutions and documentation remain the exclusive property of the Provider.

Article 14 — Confidentiality

Each party undertakes to keep the other party’s information strictly confidential throughout the term of the contract and for 3 years after its expiry.

Article 15 — Limitation of liability

Except in cases of gross negligence, willful misconduct, bodily injury or mandatory legal provision to the contrary, the Provider’s total liability is capped at the amount exclusive of tax paid by the Customer during the 12 months preceding the event giving rise to liability.

The Provider is not liable for indirect damages (loss of opportunity, loss of revenue, loss of data not attributable to the Provider, reputational harm, etc.).

Article 16 — Force majeure

Neither party shall be liable for any delay or failure due to a force majeure event within the meaning of Article 1218 of the French Civil Code.

Article 17 — Governing law and jurisdiction

These Terms and Conditions are governed by French law.

Any dispute relating to their interpretation or performance shall fall under the exclusive jurisdiction of the courts of Bobigny, subject to applicable rules of public policy.